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'Frozen to death.' Nursing home management charged in 73-year-old's death

September 4, 2025
in News
3 min read
'Frozen to death.' Nursing home management charged in 73-year-old's death

AUSTIN (KXAN) — A grand jury has indicted the managing company of an assisted living facility — as well as two former staff members — in connection with the death of Cynthia Pierce, 73, during the 2021 winter storm.

The historic storm caused widespread power outages across Texas, and according to the Texas Department of State Health Services, claimed the lives of nearly 250 people.

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A photo of Cynthia “Cindy” Pierce and her daughter, Holly (Photo provided by Jo Carol Pierce)

According to the Travis County District Attorney’s Office, employees at Renaissance Austin Assisted Living “failed to promptly move and transport an elderly and disabled resident of the facility… to a warmer area within the facility that was readily available,” when the power went out during the storm.

The statement also said Pierce was left “in an unheated room with the windows open.” She was taken to the hospital and died of hypothermia.

“I just could not make the leap from speaking to her the day previous to…” Pierce’s daughter Holly Ferguson said, her voice trailing off into tears before she could finish her sentence.

In a statement, Sam Bassett, the attorney representing former employees Mendi Ramsay and Rochelle Alvarado said “it was through no fault of their own, and certainly no crime was committed,” and his clients will plead not guilty. He said Ramsay’s and Alvarado’s hearts go out to the Pierce family.

“The indictment returned by the grand jury alleges that the staff’s criminal negligence by omission resulted in bodily injury to Mrs. Pierce,” the DA’s office said.

But Bassett said the storm was an unprecedented weather event for the state.

“During this investigation, my clients accurately recounted extraordinary measures that they and their staff took to ensure resident safety during this event,” Bassett said.

Joshua Saegert, the attorney representing Harvest Renaissance-Austin, LLC, which operated the nursing home in 2021, said he is “aware that charges have been filed against the company and its former employees regarding an event that occurred during Winter Storm Uri in February 2021. Our thoughts are with the family and loved ones of the resident, and we will continue to work with local authorities.”

According to the attorney representing the victim’s family, the current facility appears to be under new ownership.

In May 2021, KXAN’s Avery Travis spoke with Pierce’s family, who said they were never alerted of any issues at the assisted living facility, and they would have picked Pierce up if they would have known there was a power outage.

“Her body temperature was 94 degrees when she got to the hospital,” said Elyse Yates, Pierce’s niece, at the time. “She’d frozen to death, and that was devastating.” 

In January 2024, the DA’s office received a complaint about this case from attorneys representing the family on the civil side. From there, the office said it worked with the Austin Police Department to bring the matter before a grand jury in July 2025.

The former employees charged are expected to be in court next week.

Remembering Cindy

Cindy Pierce, center, with her daughter and grandson.

“About mom, she was quirky,” said Ferguson. “And when her joy bubbled up, it was infectious.”

Ferguson and her two aunts, Pierce’s sisters, reminisced over some of their favorite photos and memories. The above picture is from Ferguson’s graduation.

“Just utterly joyful,” she said about her mother. “I think you can see how much she adores her grandchild.”

Credit: Source link

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